Privacy Policy
Last Updated: October 2025
At GRW Group, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We may collect personal information that is reasonably necessary for our business activities, including:

• Your name, contact details, and address

• Business or employment information

• Enquiry details and correspondence

• Website usage data, including IP address and browser type

• Any other information you choose to provide through forms, email, or other communications

We may also collect non-identifiable information for analytical purposes, such as website traffic data and user trends.
2. How We Collect Your Information
We collect information in several ways, including:

• When you contact us directly via phone, email, or our website

• When you subscribe to updates, newsletters, or marketing materials

• When you attend our events, submit enquiries, or engage in business with us

• Automatically through cookies and similar technologies when you visit our website

3. How We Use Your Information
GRW Group uses personal information to:

• Respond to your enquiries and provide customer support

• Deliver services, projects, and communications relevant to your interests

• Process transactions and manage business relationships

• Improve our website, services, and user experience

• Comply with legal, regulatory, and contractual obligations

We only use or disclose your personal information for the purpose it was collected, or as otherwise permitted by law.
4. Disclosure of Personal Information
We may share your information with:

• Our related entities, contractors, and service providers assisting in our operations

• Professional advisers such as accountants, lawyers, and consultants

• Government agencies or regulators, where required by law

We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
This includes secure servers, access controls, and regular system monitoring.
6. Website and Cookies
Our website may use cookies and similar technologies to improve functionality and user experience. Cookies help us analyse site traffic and customise content. You can adjust your browser settings to refuse cookies, though this may affect website performance.
7. Access and Correction
You have the right to access and correct personal information we hold about you.
To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with the Privacy Act.
8. Links to Other Websites
Our website may contain links to third-party sites. GRW Group is not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect business or legal changes. The latest version will always be available on our website.
10. Contact Us
For questions, feedback, or privacy-related requests, please contact:
GRW Group
📧 Email: info@greatrewards.com.au
📞 Phone: (07) 5626 9881
📍 Address: GRW Group, 60 Appel St, surfers Paradise QLD 4217